Deerfield Valley Covid-19 Business Resilience Webinar Series
Wednesday May 20 at 9 a.m.: "Strategies for Resilience" with Sam Markewich of DowntownUp
Sam Markewich of DowntownUp gives some answers to these questions: What are some strategies you can employ as back-stops for your business when the going gets tough? What is your strategy around providing service and connection with your customers when that becomes difficult?
Sam will be available for a free followup consulting call with all participating businesses! info HERE
Deerfield Valley Restaurant Call Series
Call 1. Wednesday May 13th
Call recording is HERE
Selling the experience of curb side/ doing it well
Renewing Guest Confidence
Procedure / Flow Plan
Staff Training and buy in of vision
Call 2. Wednesday May 27th at 11 am.
Call recording is HERE
- Parsing the outdoor dining guidelines and how to move forward.
One on one participant calls with Keith will take place week of June1-7
Call 3. Wednesday June 3rd at 10 am.
Selling the experience of dining out with social distancing / doing it well
Renew Guest Confidence
Moving to Touch-less dining
Dining Room Set up
Actual / Visual cleaning practices
Staff Training and buy in
Budget and PR
Call 4: Followup topics and Q&A
This call will address current events and topics raised in individual calls.
Informal group calls will continue weekly as long as they are useful!
The calls will be facilitated and led by Keith Arnold, owner of Duo Denver and until recently owner of Duo in Brattleboro, VT. Keith has owned and operated 4 full service restaurants in total over the past 17 years. He has served as a restaurant group consultant, and has been a panelist on the topic of the hospitality approach. As a cofounder of EATDENVER (a community 250 restaurants strong), he is steadfast in the belief that creating a restaurant community is imperative to regional success.
Thursday, June 4 at 9 am. "Marketing Moving Forward" with Jack Derby
Join marketing guru, entrepreneur, and 7th-generation Vermonter Jack Derby for a stimulating discussion. Topics covered will include finding new markets and customers, using shorter marketing lead times, marketing safety, and more. This call will be of special interest to lodging businesses, and it is sure to spark an ongoing conversation among the many local businesses operating and marketing themselves within a tourism economy.
These calls are organized by Wilmington Works and the Southern Vermont/Deerfield Valley Chamber of Commerce, with sponsorship from the towns of Wilmington and Dover, VT.
Thursday May 28 at 9 a.m.: "Retail After Covid-19: Still Providing a Powerful Customer Experience.” with Lyn Falk
Call recording available THROUGH JUNE 4TH ONLY!
Join nationally recognized retail consultant Lyn Falk for an upbeat hour-long webinar on how to create a healthy and positive customer experience in the new retail environment. From the storefront, to the selling floor and the touch-less checkout point, Lyn will guide you through creating a comfortable retail environment that is safe, beautiful and welcoming.